Last updated: 11 December 2025

1. Information We Collect

We may collect the following types of personal data:

• Name, contact number, email address

• Billing and shipping addresses

• Payment information (processed securely via third-party payment gateways)

• Appointment history

• Medical or skin-related information shared for treatment suitability (confidential)

• Communications and feedback

2. How We Use Your Information

We use your information to:

• Process appointments, payments, and product orders

• Provide personalised service and skincare advice

• Send booking confirmations, reminders, and updates

• Improve our treatments, products, and customer service

• Notify you of promotions, events, or news (only if you opt in)

3. Data Protection

We implement a range of security measures to protect your data:

• Secure website with SSL encryption

• Limited internal access to personal data

• Use of trusted third-party payment processors (e.g., PayPal, Stripe, DBS, etc.)

4. Data Sharing

We do not sell, rent, or trade your personal information. Data is only shared with:

• Payment and delivery partners (for order processing)

• Marketing platforms (only with your consent)

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing at any time

• Withdraw consent for us to hold or use your data (subject to operational needs)

6. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

8. Contact Us

For questions or concerns about your data, email us at:
theorganicroom.sg@gmail.com or (+65) 8808 4786